Knowledge Base » [192793] Allowing GatherPlace in Pop-up blockers or Ad blockers
Product or Service: StudyPlace, GatherPlace, TutorPlace
Client Software: GP4, GP5
User Type: Host, Guest
GatherPlace does not typically use pop-up windows on our website, but on occasion some actions require you to allow pop-ups from our site. The most current versions of Internet Explorer, Netscape, and Firefox contain built in pop-up blockers. There are numerous other toolbars, add-ons and applications that can install pop-up blockers as well. Each pop-up blocker has a way to add allowed sites to their 'white list' so that pop-ups are allowed when visiting those sites, but not other sites. Bear in mind that if you have multiple popup blockers you will need to go through each one and either allow the GatherPlace website or disable the pop-up blocker.
The address you'll need to add to the 'allow' or 'white' list of your pop-up blocker(s) is:
http://www.gatherplace.com

After you have configured all of the pop-up blockers on you computer, you will need to clear the browser cache to allow the GatherPlace pages to reload correctly.
For instructions on clearing the cache on your browser, please refer to this article
Note: If you are unsure whether or not you have a Pop-up Blocker installed, you can test at: http://www.popuptest.com and click on the Multi Pop-up Test link.
The Multi Pop-up test will open 10 pop-up windows. If it does not, then you either have something blocking the pop-ups or an issue with Java.

Below, you will find a list of the most popular browsers, toolbars, and security applications that can include Pop-up and Ad blockers.
Under each there are links to articles showing how to configure and allow a specific website for the blocker.
If your specific blocker is not listed, please refer to the vendors website or integrated help for configuration instructions and methods for setting the preferences and allowing sites.
Also try this Google search to find help on pop-up blockers: www.google.com/search?q=%22pop-up+blocker%22+allow+site&hl=en&lr=&ie=UTF-8&oe=UTF-8&output=search

Browsers
Internet Explorer 6 and 7 Browser
See this Microsoft article to allow pop-ups in IE 6 and 7: http://support.microsoft.com/kb/843016

Firefox Browser
See this Mozilla article on allowing pop-ups in Firefox: http://support.mozilla.com/en-US/kb/Pop-up+blocker

Google Chrome Browser
See this Google article: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95472

Safari 3.0 and 4.0 Browser
See this Apple answer: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9275.html

Toolbars
Google Toolbar
See this Google article: http://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=9171

Yahoo toolbar
See this Yahoo article: http://help.yahoo.com/l/us/yahoo/toolbar/features/popupblocker/basic/pub-13.html

MSN Toolbar
  1. Click the down arrow to the right of the Pop-ups Blocked button on the MSN toolbar.
  2. Select the Allow Pop-ups from this Site option from the menu.


Security Software
Norton/Symantec
See this Norton/Symantec article: http://service1.symantec.com/SUPPORT/nip.nsf/docid/2003082718220036?OpenDocument

McAfee
Please check the McAfee support page for help at: http://www.mcafee.com/us/support/index.html


Additional resources
Also try this Google search to find help on pop-up blockers: www.google.com/search?q=%22pop-up+blocker%22+allow+site&hl=en&lr=&ie=UTF-8&oe=UTF-8&output=search

Keywords: Popup, Pop-up, Blocker, Blocked

See Also

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