Knowledge Base » [649073] Running a Safari Browser in 32-bit mode
Operating System: Mac OS X v10.6 (Snow Leopard)
Product or Service: GatherPlace, TutorPlace
Client Software: Java
Hosts and guests using the Safari web browser, and specific Mac OS versions, may need to run the browser in 32-bit mode in order to have audio in a GatherPlace meeting.
The step below show how to run Safari in 32-bit mode.

  1. Quit the Safari application.

    Safari menu Quit



  2. Open the Applications folder on the Mac and locate Safari in the list.
    Alternately you can command-click (or right-click if your mouse has 2 buttons) on the Safari icon in the dock and select Show in Finder from the Options menu to find Safari.

    Mac applications folder



  3. Right-click (or command-click) on the Safari icon and select Get Info from the menu that appears.

    Safari get info selected



  4. Check the Open in 32-bit mode option and close the Info dialog.

    Safari info 32-bit checked and circled



  5. Re-open Safari and join the meeting.

Keywords: Safari, 32-bit, audio, mac

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